Home Care Services

Name: Beacon Support
Address: Unit 2, Building 5, 205 Leitchs Road, Brendale, QLD, 4500, AU
Telephone: 1300 435 782

At Beacon Support we pride ourselves on delivering home care services and support you can trust. We help people with complex care needs manage the condition, illness or disability they are living with. Our tailored home support services can also help you manage everyday activities that you may find difficult to manage alone.

As a registered National Disability Insurance Scheme (NDIS) provider we design and deliver consumer-driven home care packages that meet your specific care and support needs. We will work in close consultation with you to create a home care service and support program that meets your individual needs.

Our decades of experience and knowledge when it comes to home care services mean we are well-equipped to support you.

Select the Home Support Services You Most Need

We offer an extensive range of home support services that can be customised based on your individual needs.

Key services we can provide include:

People with physical or intellectual disabilities

Mobility support

Nutrition support and feeding assistance

Those with temporary or short-term needs

Administering of medication

Bowel and bladder function support

Emotional support to you and your loved ones

Personal care support as required

Coordination with other services such as occupational therapy, speech therapy, and physiotherapy

24 hour support if needed.

We can offer you support with everyday tasks which may include:

Cleaning and laundry service

Changing bed linen

Planning and preparing meals

Shopping with you or for you

Running errands

Transport

We can provide personal care for you such as:

Social and recreational support

Showering

Dressing

Grooming such as hair care and shaving

Assistance with mobility

Medication support

Coordinating the services of healthcare professionals

Fitness and rehabilitation

After hospital care

Nursing care

Home Care Services Centred on Your Lifestyle Goals

Home Care Services You Can Trust

At Beacon Support, we have a shared commitment to delivering quality home care services you can trust. We are focused on making sure you feel safe and supported at all times through expert care and understanding. No matter the situation, we know what to do and will approach every aspect of your home care services professionally and with empathy. Your home support services will be provided under the supervision of a carer so you receive the best of care. We are also a registered NDIS provider.
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We are based in Queensland and our home care and home support services are available from Ipswich, to Brisbane and the Sunshine Coast.

Call us today at 1300 435 782 or contact us via our online form for a consultation to learn more about our home care services and how we can help you.

Frequently Asked Questions about Home Care Services

General Questions

What areas do you serve?

Beacon Support provides home care services across Queensland, including Ipswich, Brisbane and the Sunshine Coast. If you need the nearest domiciliary support, reach out to us.

What kind of home care services do you offer?

We care for patients with disabilities, chronic diseases and those recovering from temporary health challenges. Our domiciliary care helps your loved ones go about their daily lives with ease and peace of mind. Here’s how we can assist you:

Personal care: We help your loved ones take a shower and get dressed up to feel comfortable everyday.
Daily living support: We prepare meals, clean, do the laundry and run errands for them.
Medical care: We offer medication assistance, rehabilitative care and nursing services.
Emotional and social support: To make them happy, we also provide palliative care, companionship and recreational activities.
Specialised services: For their skills development, we coordinate with occupational therapists, speech therapists and physiotherapists.

Who can benefit from our home care services?

Our home care plans are for the following:

Individuals with physical or intellectual disabilities
Those recovering from surgery or illness that require short-term support
People with chronic illnesses like stroke, diabetes and cancer
Patients with genetics disabilities who need assistance with everyday tasks
Elderly with memory problems and mobility issues

Need a personal nurse and therapist to take care of your loved ones? Contact us now.

What do I need to do after receiving domiciliary care services?

Open communication helps us provide the best care for you. We ask you to:

Keep a working phone number so we can contact you when needed.
Let us know at least 14 days ahead if you’re going on holiday so we can plan accordingly.
If you don’t need support due to illness or other reasons, please inform us as early as possible.
Approve your home care worker’s timesheets daily. You can also check their electronic timesheets anytime for transparency.

How do I find the right home care provider?

We handle this for you. Based on the information you share with us, we match you with qualified and experienced carers who can meet your needs. If needed, we might suggest more than one option so you can choose the best caregiver.

Once you agree, we’ll take care of the paperwork and start your care at your most available time. If it doesn’t feel like the right fit, just let us know—we’ll find someone better for you.

Can I choose my own care team?

Yes, you can. We’ll work to match your preferences, whether it’s female or male staff, nationality or specific skills. We also recommend having a small care team instead of just one worker so you’ll always have someone familiar with your needs.

What happens if there is a medical emergency?

Don’t worry. Our care staff are trained in first aid and basic life support to assist immediately while waiting for emergency services. We also have an after-hours service to support our team and respond to any situation that arises overnight or on weekends.

Do you provide care support for older people?

Yes, we do. Our aged care services include tailored support for conditions like dementia and assistance with mobility, including hoist home care. We focus on creating a safe, comfortable and supportive environment for your loved one.

What happens if there is a medical emergency?

Our staff are trained in first aid and basic life support to assist immediately while waiting for emergency services. We also have an after-hours service to support our team and respond to any situation that arises overnight or on weekends.

Can we customise the care plan?

Yes, we create a care plan that perfectly fits your loved one’s situation and needs. We can customise your in-home support or palliative care if you need help with transportation, daily household care, emotional support and complex medical assistance.

Ready to personalise your home care package for your loved one? Reach out to our team today.

What support do you provide for chronic ailments?

Taking care of someone with a chronic health condition needs 24-hour support, rehabilitative care and medication assistance for quick recovery. Our home care service also provides specialised bowel therapy in-home support and catheter care to help them maintain a regular bowel movement and urinary care.

Questions about NDIS

What is the NDIS and how can it help my loved one?

The National Disability Insurance Scheme (NDIS) provides funding and support for people with disabilities to help them achieve their goals and live their life to the fullest. This includes services like personal care, therapy, transportation, medication and daily household support.

Is Beacon Support an NDIS provider?

Yes, we are a registered NDIS provider. We offer support for the elderly and personalise home care plans to meet their specific needs. We also help your loved ones manage their chronic illnesses and care for those with special disabilities.

Can my family be included in the NDIS process?

Absolutely. We encourage family involvement during the NDIS planning process and beyond. Having your loved ones involved can provide encouragement and support to help you achieve your goals. But how much you’d like your family involved is entirely up to you.

Questions about Specialised Home Care Services

Do you offer in-home support for Angelman Syndrome?

Yes, we do. Your loved one’s well-being is always our priority. Our Angelman syndrome treatments and care personalise healthcare support like anti-seizure medication, behavioural therapy, physical and speech therapy to help your loved one live independently.

Can you look after someone with Cystic Fibrosis?

Yes, we can. Our cystic fibrosis home care services are available to treat your loved one’s daily breathing difficulties and improve their respiratory health. We provide nutritional care, medication, routine assistance and home ventilation service to make you and your loved one’s life easier.

Do you help individuals with Down syndrome?

Absolutely. Our down syndrome in-home support can help your loved one live independently through occupational, physical and speech therapy. We also plan their daily activities with the help of our community care to develop their social skills and have meaningful interactions with people.

How can you help my loved one with Fetal Alcohol Syndrome (FAS)?

Looking after someone with FAS can feel overwhelming but you don’t have to do it alone. Our fetal alcohol syndrome home support includes customised care plans including, mobility assistance, home ventilation service, medication management, nutritional support and emotional care for both your loved one and your family.

How do you care for someone with Motor Neurone Disease?

Taking care of your loved one with motor neurone disease (MND) is tough but we’re here to give you and your family members hope. We customise MND home care to alleviate your loved one’s pain, emotionally support and assist them with their day-to-day routines.

Can you help someone with Rett syndrome?

Yes, we can. Rett syndrome comes with unique challenges and we’re here to support you and your loved one. Our Rett Syndrome in-home support provides you with the therapists for mobility and speech as well as nurses for your daily care needs.

Got more questions about our available home care services? Speak to our team now.